Policy for paid events
- Cancellation at least 30 days before the event; the total amount paid, less any booking fees, can be credited towards another event or can be refunded upon request. If credit is used towards another event and the ticket price is lower than the credit amount the remainder of the credit can be used towards another event. If credit is used towards another event and the ticket price is higher than the credit amount the balance will be invoiced.
- Cancellation within 30 days of the event; the total amount paid, less any booking fees, is non-refundable. Registration can be transferred to another person within your company. Registration cannot be transferred to another event or membership fees.
For member-only events seats are limited, so if you are registered and are unable to attend please notify the event organiser as soon as possible with the details of who within your organisation is attending in your place. If there is no replacement from within your company, we will contact members on our 'waitlist'.
Talk to our friendly Events Management Team if you have any questions or concerns.
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