The Computerised Maintenance Management System (CMMS) is a critical baseline upon which other business systems – including your Enterprise Asset Management (eAM) system – are built. So when was the last time you stepped back to ensure these systems are set up to enable you to do what you, and other systems, have been bought to do?
The CMMS is usually the central repository of data and that enables the wider enterprise management platforms. Yet, despite its critical role in broader asset management performance, the CMMS is often deployed with little or no regard for some essential factors that enable long term success and continuous improvement.
For this, you need to step back, and take a look at enterprise objectives – what are you trying to achieve?
Within the Maintenance Organisation, this requires the system to be optimised as a platform for all critical work management processes (identify, plan, schedule, execute, reschedule, close out, monitor and control), and embedded with measurement and management tools that can be a baseline to drive further enhancements and maturity.
While anytime is a good time to review your CMMS set up if you see symptoms of poor asset management, it’s usually that the system was never effectively set up to start with. Some of the most common downfalls in configuring the CMMS are:
So, what can you do to ensure your CMMS is optimised for work management success and continuous improvement?
Start Small: APS always recommend you start with granulated business objectives that you’re currently using your CMMS to accomplish. A basic objectives example: you want to get a work plan to supervisors for execution. Architect the processes to a step by step level and clearly articulate the RASCI Responsibility Matrix. This is extremely important information that will be utilised for a number of drivers to embed into the CMMS, including:
In most cases you will quickly identify gaps within current systems and/ or the Organisation. It’s very important to register these gaps because they will provide you with an opportunity to crystallise your improvement roadmap and develop a transition plan.
Make sure you demonstrate how the gap you’ve identified poses a threat to achieving higher business objectives or corporate strategy. This is an important step in helping justify the cost and resource commitment to the change with your organisation’s Management Team.
A robust Business Process Management (BPM) software package such as Qualiware can help streamline business process development and continuous improvement initiatives.
APS highly recommend a BPM software package. This will enable you to align business functions with business needs, and help executives to deploy, monitor and measure company resources with defined reports. When properly executed, BPM has the ability to optimise results by helping to design, execute and monitor processes to enhance efficiency and productivity, reduce costs, and meanwhile minimise errors and risk.
APS have a number of pre-built models and change management activities that have been tested across Asset Management organisations large and small that include:
APS also have a 5-day workshop package that can deliver a comprehensive, custom business process management and systems review.
Get in touch for a no-obligation conversation about developing a CMMS solution that can adequately sustain your Organisation.
Written by Jason Plath; Asset Performance Solutions
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