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How to Get Started with RCA

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2 Minutes Read
Let's break down the RCA process into 5 simple steps...

 

At Sologic, we follow a proven five-step RCA methodology. It’s straightforward, practical, and designed for real-world problems.
 

1. Gather and Manage Data/Evidence

Start by collecting facts, not assumptions. Talk to people involved, review maintenance logs, and look at process data. The goal is to build a clear, unbiased picture of what happened. Pro tip: The sooner you gather evidence after the event, the more accurate it will be.
 

2. Create the Problem Statement

A well-defined problem is halfway to being solved. Frame your problem statement in a way that answers three key questions: What happened? When did it happen? Where did it happen? Keep it factual and concise.
 

3. Analyze Cause and Effect

This is where curiosity shines. Use a cause-and-effect chart to map out the sequence of events leading to the problem. Look for contributing factors, not just the obvious ones. Asking “Why?” 5 times (but with a structured approach) uncovers deeper causes.
 

4. Generate Solutions

Once you understand the root causes, brainstorm solutions that directly address them. Aim for actions that are specific, measurable, and sustainable. Quick fixes might be tempting, but lasting solutions save more time and money in the long run.
 

5. Produce the Final Report

Document your findings and corrective actions. A clear, concise report helps communicate the solution to stakeholders and ensures accountability. It also serves as a valuable reference to prevent future issues.

  

Tips for Integrating RCA into Your Everyday Thinking

1. Start Small - Begin with smaller, less complex problems. Practice builds confidence and helps you refine your skills without the pressure of high-stakes issues.

2. Make RCA a Team Effort - Involve people from different departments. Diverse perspectives uncover causes you might miss and foster a culture of shared responsibility.
 
3. Use Tools That Simplify The Process - Tools like Causelink make documenting and collaborating on RCA investigations easier. With features like cause-and-effect diagrams and corrective action trackers, you can keep everyone aligned and accountable.
 
4. Build RCA into Your Routine - Treat RCA like any other essential business process. Schedule regular reviews based on a target, track progress on corrective actions, and celebrate wins when problems are resolved for good.
 
5. Keep Learning - Training isn’t just a one-time event. It’s an ongoing journey. Start with foundational courses and work your way up. As your skills grow, so will your confidence.
 
 

Why Getting Started Matters Now:

Imagine a workplace where recurring problems become rare, where people speak the same problem-solving language, and where solutions stick. That’s the power of RCA. The sooner you start, the sooner you move from constantly firefighting to making lasting improvements.
 
 

Curious about how t build your RCA skills? Join Our Next RCA Specialist Training!

Public Training Course Schedules:
  • 10th-12th June 2025
  • 9th-11th September 2025
  • 9th-11th December 2025
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Sologic

Sologic leads the way in complex problem-solving; providing training, software and strategic guidance within all sectors and across all disciplines. At our core is a powerful Root Cause Analysis process utilising structured and creative problem-solving techniques. No one delivers a more effective way to make informed decisions and solve problems. Used by leading organisations around the world, Sologic RCA underpins key processes in problem-solving, risk reduction and business improvement. Sologic’s products and expertise empower organisations to improve crucial skills, develop effective processes and transform their workplace culture.

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