Root Cause Analysis Level 1 Facilitator Course

Training Provider: Sologic

Delivery Method: Public, Online, On-site

The course examines the concepts of effective problem analysis, including the Problem Statement, Cause & Effect Charting, Solution generation, facilitating RCA teams, and reporting. The concepts are reinforced with many “hands-on” exercises that sharpen students' skills. Through role-playing exercises, students also hone their skills at managing diverse groups in order to maximize the results from their RCA facilitation efforts.

What Will I learn:

Learn current and proven best practices in cause and effect analysis from Sologic instructors, based on our team’s extensive experience applying the Sologic method directly—to everything from major investigations, to recurring and systemic problems, to positive and proactive analyses. Also benefit from the compilation of our clients’ best practices and requests, encompassing a vast array of industries, disciplines, geographies and cultures.

By applying Sologic’s state-of-the-art RCA method to real-world problems in the Facilitator class—and benefiting from instructor mentoring—you will gain the knowledge, tools, and confidence to lead successful root cause analyses. As a result, you will be able to solve tough and recurring problems and proactively replicate successes.

In this course, students learn the five steps of Sologic Root Cause Analysis (RCA). They apply that knowledge to real-world exercises that develop the skills needed to complete an RCA or facilitate small teams through the RCA process.

What Outcomes will the training provide?

Provide the knowledge, skills, and tools necessary to facilitate effective problem analysis.

What is the duration of this training?

Mandatory pre-work: Completion of eRCA Fundamental online learning ~2 hours followed by an 8hour in-person session.  Total student time required ~12 hours.

 

Sologic

 

Training Overview

The course comprises 12 units of competency, workshops, and interactions with the client through course content to meet the specific needs of the clients and students.

What will I learn?

The program comprises a combination of elements aimed at facilitating behavioural change through the application of specific concepts and techniques tailored to suit your organisation's needs. The direct and immediate application into more effective teams and workplace projects converts into improved decisions, improved team engagement and lower levels of resistance and conflict.

What outcomes will the training provide?

This training program delivers the following outcomes for participants and the organisation:

  • Plan and prioritise own work tasks, including monitoring and obtaining feedback on personal work performance.
  • Lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
  • Facilitate and apply communication strategies in the workplace.
  • Determine individual and team development needs and facilitate the development of the workgroup.
  • Effectively lead and facilitate a team in a workplace.
  • Use leadership to promote team cohesion including motivating, mentoring, coaching, and developing the team and forming the bridge between the management of the organisation and team members.
  • Implement operational plans by planning and acquiring resources, monitoring, and adjusting operational performance and providing reports on performance, as required.
  • Lead and manage continuous improvement systems and processes with a particular emphasis on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.
  • Establish and develop a professional mentoring relationship with an individual in a workplace.
  • Identify and implement ways of promoting innovation within team environments in the workplace.
  • Implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
  • Identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

Who will benefit from this training?

Senior Managers, Frontline Leaders and Succession Plan Leaders.
 

What is the duration of this training?

There are 24 days of formal face-to-face training delivered intermittently over 12 -18 months, with the application of learned skills and knowledge back in the workplace in between workshops.
 
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