Critical Thinking for Problem Solving

Training Provider: Industry Partners Australia

Delivery Method: Public, On-site

Critical Thinking
 
You have a formalised problem-solving process used in your organisation, but ask yourself, do you have effective problem solvers in every area of your business? 
 
Are your teams resolving the minor issues before they escalate into serious issues? 
 
Is your problem-solving process creating a great culture of collaboration and teamwork and is it really working for you? 
 
We have seen multiple approaches to the methodology of problem-solving in industry with varying levels of success. The missing element is often effective facilitation of the problem-solving process and knowledge of critical thinking within the problem-solving teams. 
 
It is well recognised that the ability to “think critically” falls within the top five skills for the future. 
 
Critical thinking when problem-solving is a learned behaviour that will benefit your business, and more importantly, your valued employees.

What Will I learn:

“Critical Thinking for Problem Solving” is a 1-day program developed by Industry Partners Australia around the facilitation of problem-solving, bias recognition, developing problem clarity, logical reasoning, solution generation and selection techniques.

We have created an interactive and enjoyable format that allows participants to learn in an open and engaging environment. We will guide participants in developing their skills because we passionately believe that problem solving is an opportunity, not an imposition.

Our educators have practical problem-solving experiences to draw upon. In addition, we have seen first-hand how vital correct problem-solving facilitation is to creating success.

What Outcomes will the training provide?

  • Understand the elements of thinking critically.Critical Thinking Model
  • Be able to identify and act on common cognitive biases that exist in problem-solving teams.
  • Lead teams towards clarity and alignment on problem understanding.
  • Learn the secrets to leading effective brainstorming.
  • Effectively educate others on developing correct cause and effect chains.
  • Think like a business owner when selecting potential solutions.

Who will benefit from attending this training?

Front line employees involved in problem-solving. People leading problem-solving teams who wish to become more effective and those starting on their problem-solving journey.

What is the duration of this training?

This program is delivered over one full day.

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Training Overview

The course comprises 12 units of competency, workshops, and interactions with the client through course content to meet the specific needs of the clients and students.

What will I learn?

The program comprises a combination of elements aimed at facilitating behavioural change through the application of specific concepts and techniques tailored to suit your organisation's needs. The direct and immediate application into more effective teams and workplace projects converts into improved decisions, improved team engagement and lower levels of resistance and conflict.

What outcomes will the training provide?

This training program delivers the following outcomes for participants and the organisation:

  • Plan and prioritise own work tasks, including monitoring and obtaining feedback on personal work performance.
  • Lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
  • Facilitate and apply communication strategies in the workplace.
  • Determine individual and team development needs and facilitate the development of the workgroup.
  • Effectively lead and facilitate a team in a workplace.
  • Use leadership to promote team cohesion including motivating, mentoring, coaching, and developing the team and forming the bridge between the management of the organisation and team members.
  • Implement operational plans by planning and acquiring resources, monitoring, and adjusting operational performance and providing reports on performance, as required.
  • Lead and manage continuous improvement systems and processes with a particular emphasis on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.
  • Establish and develop a professional mentoring relationship with an individual in a workplace.
  • Identify and implement ways of promoting innovation within team environments in the workplace.
  • Implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
  • Identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

Who will benefit from this training?

Senior Managers, Frontline Leaders and Succession Plan Leaders.
 

What is the duration of this training?

There are 24 days of formal face-to-face training delivered intermittently over 12 -18 months, with the application of learned skills and knowledge back in the workplace in between workshops.